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Return Policy If
you are unsatisfied for any reason you can return your item(s) with a
17% restocking fee (on select items) plus shipping both ways (outbound and inbound) to our warehouse within 5
days of receipt of the item(s). We will gladly refund your money after
the item(s) are received back into our warehouse, and in new
condition. You must contact us first by email at sales@garbocontemporaryfurniture.com
before you return your item(s) to receive a refund authorization from
us. Upon receipt of returned merchandise, we will refund the purchase
price minus the 17% restocking fee (on select items) and shipping fees. If you paid by
credit card, the refund will be credited back to the original card, and
if you paid with a money order, the refund will be sent to you via
check. We would like to stress that we want happy customers!
Canceling an order
Orders can be canceled if they have not already shipped. You have 24 hours to cancel an order. Please contact us at sales@garbocontemporaryfurniture.com. There is no fee to cancel an order. Cancellations are NOT allowed once an item has shipped, OR if you have placed and order for one of our custom made sofas. Refer to our return policy above for items that have shipped and/or for custom made sofas. Refused Delivery If you refuse or return a non-defective or undamaged item, you will be responsible for roundtrip (outbound and inbound) shipping costs. Shipping fees range anywhere from $100 to $450, depending on the size and weight of the item. Some items may also incur a restocking fee of 17% of the item’s price. Return shipping fees can be paid directly to the freight carrier in advance. If not paid in advance, your return shipping fees will be deducted from your refund after the item is received at our warehouse. Refer to our return policy above. sales@garbocontemporaryfurniture.com tel: 801-734-9727 mon-fri 9am-5pm MST fax: 801-373-9677 |
